I ordered some Shun Knives from them and the quality was not was I was expecting from such a "prestigious" brand. The blades were discolored and after just a couple of uses had chipped. When I contacted Chef's Resource about exchanging or returning them, they were very abrupt and quick to refuse to do anything for me. They referred me to the manufacturer and after contacting them (KAI USA) they told me I misused the knives and that the warranty wouldn't apply. I did nothing of the sort... I own other Japanese kitchen knive... read full review »