I have always had a pretty decent experience on Megabus until now. It will take a lot for me to change my opinion of this company which could become bigger and better than Greyhound, if they only listened to their customers and changed some of their business practices. On a Megabus trip from Rochester to NYC (M-24) on May 27, 2010, the entire bus was subjected to the psychotic behavior of a driver who needs to be evaluated for serious psychological issues. To make matters worse, just a few days later, I emailed customer service at Megabu... read full review »