On Monday, May 31, 2010 my 72 year old insulin regulated diabetic grandmother called to schedule a service appointment to have someone come out to her house to fix her GE refrigerator that she purchased from Sears a few years ago. The attendants who answered the phone made and appointment for the coming Thursday, June 3, 2010 between 1pm and 5pm. That appointment resulted in a no call no show. The next day a Sears representative called to inform my elderly grandmother that someone would be there the following Tuesday, June 8, 2010 after not... read full review »