Heaven help you if you must contact The Hartford for help with your annuity. You cannot speak with a live person when you call. You reach an automated system with no option to speak to anyone unless you keep pushing random buttons on the phone like an idiot. And when you do reach someone, he/she inevitably tells you you've called the wrong 800 number. And no, they will not transfer you, you must hang up and go through the same automated system again. It is a nightmare! I have been on the phone 20 minutes and counting and still do not have the information I need. I will never do business with this company again! read full review »