They set an appt, moved it 4 days later and won't move it back despite the record showing I called in to set the appt last week. After 5 calls and one online chat, they're still blaming me. My call record shows, according to the CSR rep, that I made an appt last week but it didn't get entered until Friday. Not my fault and they won;'t move the appt. I've sent them email requesting the GM call me directly but that's laughable. They don't care about customer... that's evident. I'm starting a... read full review »