I had my last car financed through GMAC. This car was written off in June 2009. My insurance paid out majority of the value but left $517 owing to GMAC. I have been liaising with a customer service consultant at GMAC to organise for my gap insurance to cover this. Last week, the amount of $319.00 was taken by GMAC out of my bank account without my knowledge and without my consent. I called customer service and after 20 minutes on hold spoke with someone who told me she couldn't help me. She transfered me to someone who could. I got thi... read full review »