Expedia is an unprofessional organization that needs lessons in costumer service. Recently I booked a four night hotel stay and had to shorten the stay to three nights, two weeks before the arrival day. I called expedia and they said they would have to cancel the booking before changing it, but I would have lost the space since the hotel was sold out with a wait list. I received a confirmation number for when I was to callexpedia back when I checked out of the hotel to get a refund of the last night. When I checked out and called expedia, they... read full review »