Direct TV installed a defective receiver at my mother's house. We have called THREE times to request repair. Each time, they don't show, or even acknowledge they were suppose to show. Each time I call, they claim they have no record of our calling. Now, on the THIRD call, they claim they won't come to the home to fix it (as already diagnosed by AT&T), but instead require we go through some process of resetting it (of course we thought of that first, idiots), before they will come out. Please, do not ever use this company; they are completely worthless. read full review »