This past winter was one of historical severity in the Eastern Panhandle of West Virginia as it was in much of the WV-MD-VA-DC area. Due to the lengthy period of below normal cold and the extreme snowfalls (over 90 inches) I and many other customers experienced much higher than normal electric bills. When I received a January 10 bill nearly twice the cost of my bill from the previous January I immediately called Allegheny Power to work out a payment plan. Imagine my dismay when I, who had never missed a payment in the 5 years I have resided in... read full review »