I purchased a Netgear RangeMax Wireless-N-Router, model #WNR834B from WalMart April, '09. I also purchased 1 yr. replacement plan. In May, '10, the wireless stopped working properly. I called and emailed and called and FINALLY 10 days later received a call back. The tech told me that he had no idea what the 1 yr. replacement plan meant, it must be a WalMart thing. (I took it back to WalMart who told me it was a Netgear thing) If I had contacted them before the 1 yr warranty ran out, they would have dealt with it but the replacement plan was not THEIRS, This particular Netgear product is NOT quality. read full review »