USER REVIEWS (Kranberger)
Chase Mortgage Bank
I have a deferred tax account as I am disabled all was set up and my reduced payments started middle of last year. I got a mortgage review statement in December and it indicated that they had paid my taxes even though they were not supposed to. I call the tax assessors and got their money refunded. On March 15th when auto pay was taken the amount was $415 higher than it was supposed to be. I have spent weeks on the phone with more people than I can count and still haven't gotten anyone to tell me why they took the money, why they... read full review »
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