I had a Charter One bank account, after I asked them to increase my overdraft protection they said I was approved but did not increase it. My account went over drawn using up the current overdraft protection I had and then made my account negative $800.00 aprox. After weeks of talking to them on the phone they said they would refund the $800.00 back to my overdraft protection but remember my account was still negative $800.00. When they returned it to the over draft protection it then zeroed my account and put it back on my over draft... read full review »