First off, they have an F Rating with the Better Business Bureau - see link: http://www.la.bbb.org/Business-Report/Skinwest-100044026 Rude and arrogant manager (Branden), HORRIBLE customer service! Several bad experiences. Service is so terrible. Talked to manager and he acted like a 'know it all' and would not even let me explain what happened. He kept interrupting me and telling me how HE is right, and he takes no blame for my product not shipping on time. I said if something is not in stock, then you should tell... read full review »