ABSOLUTELY NEVER EVER SIGN UP WITH THESE GUYS!!! THEY DONT KNOW THE MEANING OF CUSTOMER SERVICE...THEY WERE SUPPOSED TO SIGN US UP FOR AN ACCOUNT WITH THEM N THEY EVEN GAVE US A DATE FOR THEIR SERVICES TO BE TURNED ON...YET A DAY PASSED AND WE STILL HAD NO ELECTRICITY IN THIS UNBEARABLE HOUSTON HOT WEATHER AND THEY SAY WE DIDNT OPEN AN ACCOUNT WITH THEM!!!HOW PATHETIC!!! ARE WE CRAZY TO RELY ON A COMPANY WE CALLED TO SET UP SERVICE ONLY FOR THEM TO SAY WE DONT HAVE U IN OUR COMPUTER SYSTEM!!! BEWARE OF BOUNCE ENERGY DONT BE SUBJECTED TO THEIR UNACCEPTABLY POOR SERVICES!!! read full review »