I recently Thought I was shipping 4 surprise gifts using the ups store in Corning NY, 3 were supposed to be going to SD & 1 gift to MO on a 2 day (excessive Charge) that was a week ago...After dealing with the less than polite gal who hung up twice when I was asking about the process for complaints & getting paid for the insurance on them, well I have chose to put it out here on the web... she was kurt, rude, and blamed Fed Ex for not getting it there a, ( ahh I paid UPS so it is not my issue what happens after that, UPS needs to... read full review »