TXU signed me up for a rate plan that insured the lowest rate. Then I find out it was the one of the highest, but when I shopped around and switched was charged $200. TXU did not want to work this out with me and their customer service routed to Manila was terrible. STAY AWAY FROM ANY RATE PLANS WITH TXU. YOU CANNOT SHOP FOR THE BEST RATE BECAUSE YOU WILL BE CHARGED $200 IF YOU SWITCH!!! read full review »