I called to have a service done on my home back in April I am 76 and on a limited income a tech by the name of jay came to my home and did absolutlet nothing he pulled the filter and did nothing else on the check list that was provided by another individual at the company i also talked witha aDon and a Jeremiah who did nothing at all as i called back several times and asked for Michael who was a help here i am now waiting still for the filter to be cut to size and put in i also understand that Direct heating and Cooling are directly associated... read full review »