This is an email that I just sent to Delta after being awake for over 24 hours and receiving terrible service by incompetent Delta employees. This is the abbreviated version: My husband and I missed our flight to from JFK to Bradley International Airport, due to taxiing for an hour and lack of direction and failure on the part of Delta to provide connection flight information I might add. No one offered us any information regarding local hotels or rental cars all we were told is that another flight would not be available until the... read full review »