1) We are writing to express our shock and disappointment at the demonstrated attitude of your staff at Wal-Mart #3037, located at 665 Upper James Street, Hamilton, Ontario L9C 2Z5, near Fennell and Upper James in the Hamilton Mountain Plaza. • What is the Wal-Mart PRACTICAL AND TANGIBLE refund policy? • What are the PRACTICAL AND TANGIBLE customer service standard, and attitude and professional accountability of staff who wear a logo on their uniform: "Our people make a difference"? 2) We were shopping on 04June2010... read full review »