I took Verizon FIOS in 2006, so far UNTIL my Oct 28, 2008 statement was fine, then my bank made 2 payments which gave me a credit, All of a sudden I was getting emails, letters, phone calls that I was past due. Each time I got one of these I called and supposedly talked to a Supervisor(?) and each time was told I did not owe anything because of the credit but all the letters, emails and phone calls persisted, I had to get a new router back in Aug 08 and was told by the Tech that I didn't have to return the old one. Now they billed me for... read full review »