The site makes all kinds of promises about support, warranty, product quality etc. DONT BELIEVE ANY OF THEM!! The product arrives and works great a for a few days, maybe a week. You call to get warranty or part information. They put you on the phone with a very nice technician who basically walks you thru dis-assembling the bike. They determine what parts you may need and then offer several part upgrades for a cost. They never seem t have the standard replacement warranty items available. Only the upgrades. They promise to send... read full review »