We purchased a total of 9 Monitors, only 7 were used, the two left over were never opened, and we returned them exactly the same way that they came to use, no different. We were over the 30 day return policy that nextwarehouse has in place, but we talked to the manufacturer and Distributor and they gladly accepted the return. After they received both of the returned monitors, they gave us a refund for only one, due to they said "One of the monitors that we returned was opened and had other than factory tape on it.", when the monitor... read full review »