Office of the President Sears Corporate Office 3333 Beverly Road Hoffman Estates, IL 60179 June 15, 2010 To whom it may concern, We are writing this letter to inform you of our experience thus far with Sears Home Services horrible customer service, poorly trained service technicians and lack of ethics. We have been without a microwave in our home for 2 months after numerous visits from your technicians, rescheduled appointments, and complete dishonesty. How complicated can a microwave be for appliance technicians? How... read full review »