"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Raynold Richmond)

Castlerock Security
Raynold Richmond June 15, 2010
Contacted Castlerock early March regarding end of contract. Was advised must complete contract term exp June 7th 2010. Contacted again on May 10 and was advised to send written request to close account. This was done same day (email) whereby I requested them to confirm cancellation. Never received a reply. Noticed I was charged again in June. Again contacted them to be told contract has been automatically extended for a further year to June 2011. Cancellation notice had to be received 30 days prior to end of original contract. This I was never advised of. They are now claiming that I am legally in a contract bind. Unbelievable!!! read full review »
Filled under: Business & Finances Location: United States

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