The product I received was of sufficient quality and was shipped timely, but, unfortunately for me, I did not realize that it was inadequate until it arrived. I called the company to arrange a return and after speaking with three representatives on three separate occasions to question why I had not received the return instructions, I was finally informed in a dismissive manner that the item did not qualify for return because it is a food-preparation item - even though it remained in the original shrinkwrap. It took three phone calls for... read full review »