I called Direct TV in August 2009 to disconnect. At that time they offered me a better package for a lower price. When I received the bill in September it was significantly higher. The Direct TV rep said it was a one time charge because the billing cycle was reset. I explained I continued with Direct TV based on a lower price not a higher price. After several transfers and an hour later they promised to fix the bill. Every month I went thru the same ordeal. When you ask to be transferred to a manager you somehow get disconnected. By January I... read full review »