My god, I cannot believe how difficult it is to cancel premium channels at Directv. I told the representative helping me that I wanted to cancel Starz/Showtime at least three times before he was willing to drop his sales pitch and honor my request. Even telling him that I am currently unemployed (which I am!) had no effect initially upon his spiel. I know that the reps are forced to shove sales down customers throats (based upon my stint at a Sprint call center) with the threat that if they don't meet a certain quota they can be fired. This is such a bad way to do business, but Directv and others go merrily along reaping their millions. read full review »