We have had a GM card for over 17 years, paying our account ahead of time and always paying our account in full. We were out working on the road and did not take our credit card with us, we knew we had a $17. charge but our laptop crashed and when we got to a computer we could not access our account and when we called we were directed to customer service in Phillapeans. We were treated like criminals, now we're not talking about a large bill, when we did get home we couldn't believe that this $17. charge is now $48.00 and when we... read full review »