We purchased a Chesapeake model from Thermospas in July of 2007. Now just three years later, 3 major parts have had to be replaced (circuitboard, pump and heater). I consider this unacceptable for a so called "best in class" hot tub. The company claims that they sell a product that is top of the line, and thats why they charge more than any other hot tub manufacturer. However, that is not the case. We paid over $12, 000 for our hot tub and now have had to dish out another $500 in repairs only 3 years later. I would never recommend a Thermospas hot tub to anyone. Spend your hard earned money with a local spa store that stands by its products. read full review »