I purchased an area rug on 2/5/10 and was unable to return the area rug by the 90 (5/6/10) Day return policy, due to family medical issues. There was absolutely nothing wrong with the rug, it just so happen to be that the rug colors didn't work with the area that I wanted to put it in, nor was it the right size. The store representatives were very friendly, but were unable to return the item at my original purchase price. They offered me $19.00 on an $80.00 rug. Are you serious? One of the managers offer customer support and said that... read full review »