I used to be a dedicated Kay Jewler shopper.I picked out a diamond and setting and the jewler on site was supposed to make the ring. This was a special ring to replace a broken wedding band for my husband. When I picked up the ring, the diamond was NOT the diamond I picked out. When I complained about it..I was told "that was the diamond that I picked out and since I already paid for it there is nothing I can do about it now"! I had 3 rings that I had sent away to have extra gold added to the bands. One of my anniversary bands came... read full review »