my husband and I went in for a return. The product was a drill and was purchased out of state.. We are in sub-contract work and travel...our employee paid cash for items and receipt was destroyed in flooding we had. We had 3 total. 1 in hand 2 in a work truck on its way back from Pittsburgh. We brought the 1 drill in and explained about the receipts. We asked if this was their product as we are not 100% sure it was this store. they researched and told us it was. We said great! we will bring the other 2 in next week when our truck arrives in... read full review »