I have been sending more than my payment ever month, instead of them applying it to my principal account they put it in a suspended file and at the end of every year wipe it clean. My account does not show my extra payments and this has been going on for years. I have called and emailed but no one can explain where the extra money went or what a suspended file is .They have also billed me sometimes 5 or 6 times on the same day for the same thing.(property inspection fees)and(certified mail fees)Rip Offs read full review »