I bought a $375 Plumbing fixture from Ira Woods & Sons. My installer said it would not fit due to my sink area. I tried to return it 3 days after I recieved it & I was told it was now "a closeout item & non-returnable". No where in my purchase transaction was I informed of this. After much discussion w/ their Customer Service department, "Management" agreed to charge me a 25% Restock fee, but only if I purchased something of equivalent value to my original purchase. So I had to pay $40.00 to ship the original back... read full review »