I also had the worst experience with this company. I called and inquired about laser hair removal, which they told me to come in and get started that day. I went in thinking I was paying for a procedure that would start that day. Gina took my $1000 deposit then proceeded to tell me that they were too busy that day. I then asked for a refund she stated come tomorrow and they squeeze me in. The next day, they sent me to Schaumburg, where they didnt have the correct laser!! They then offered me a complimentary facial, that turned out to be a... read full review »