They sent me the wrong hat, and when I called to arrange to send it back, the guy I talked to was so rude and nasty to me. I have never had a CSR act like it was my fault that I didn't like the incorrect item. I tried to reason with him, and he told me to just "go smoke some ***". What kind of company sends you random crap and then yells at you for not liking it? Then he said he knows he is "supposed to bow down to people in the Bay Area", but I just wanted them to pay for shipping it back to them since it was their... read full review »