Bill, I have recently tried using XM radio and have been extremely dissatisfied with their customer service. I was referred to your site by a friend, but I am not sure this is something you would handle... but I don't know what else to do at this point. (This is a money matter, I promise.) On February 26, 2010, I signed up for XM for 3 years. I was assured by the nice lady on the phone that they would be sending me a copy of my statement (showing everything for which I had just signed up) by mail and I would receive it within... read full review »