Travel Agency: Travelbyjen.com Travel Agent: Robert Phillips I booked a vacation package with Robert Phillips from Travelbyjen.com. They quickly took the passenger's name and my credit card numbers. They failed to double check the names. I asked them to send me an email confirmation so I don't have to wait weeks for the package documents to come in the mail. He failed to send me an email confirmation. I called 2 days later and spoke with another agent who kindly sent me the email confirmation. I read the email confirmation... read full review »