went to the website to "look", asked for info, had to enter prior to searching, contacted the customer service, they gave link to orms, said fill out, write expedite, and would have refund within 30 days, filled out, mailed and faxed, that was October, still no refund or response. Contacted Wachovia, said no assistance they could offer. Seems like a hard $159.00 lesson learned, read full review »