I contacted Redbox after an unsuccessful attempt at entering a free rental code received on my cell phone at one of their Redbox stations. The code was still in effect at the time and I had it ready to recite to the customer service representative. It was a simple request. However, after speaking with David and then escalating to Dallin, in Seattle, I was told that they had no intention of helping me. A very poor customer service ethic was in evidence and it was almost as if they were "tag teaming" the consumer to prove that they... read full review »