My nephew and niece purchased a care plan for their kitten. They were notified to bring the kitten in for her one year checkup. At that time, they were told that the one yr old kitten needed her teeth cleaned! They left Marlee there; the next thing they knew was that Banfield called them and told them their little kitten had died, the heart gave out. Of course they are devastated. I went with them to talk to the veterinarian and office staff. They were told the kitten had shown signs of agressiveness and needed more anesthetic!!... read full review »