We were charged the $9.99 fee for the service that was never authorized. Predicto claims that you have to enter a pin number to activate the service. Well we never entered any number and were enroled anyway. The customer service person we contacted said there was nothing she could do to refund the charges. She transfered us to a supervisor who said the same thing. After threatening them with legal action the supervisor all of a sudden was able to refund me the charges for the two months by mailing a check. We will see if the check ever come... read full review »