Beware if your Fisher Paykel product needs service. Service and parts are hard to come by. They have only a few service companies in one of the largeest metro areas (DC). Service is slow and getting parts can take a long time if they have to come by boat from New Zealand. We have a double oven that between the srrvice company not being able to diagnose the problem, replacing the wrong parts, and then FP sending the wrong parts - it was OUT OF SERVICE FOR ALMOST 4 MONTHS! Their 800 line was pleasant enough but did nothing - did not follow up... read full review »