We have consistently been over billed, charged for text messages that were already included in our service and charged different rates for the exact same taxes and fees for each phone. Repeated attempts to resolve and contact Alltel have resulted in them telling us 'someone would get back to us' about why the taxes and fees were always inconsistent and over. We were told it must be 'your phones' when we pointed out multiple discrepancies and billing for text messaging that was covered under our plan - and issued a... read full review »