USER REVIEWS (LMCK)

10 reviews

One Great Family

LMCK July 5, 2010

Persistance and insantance pays off. I kept after One Great Family to give me a refund since I cancelled within an hour after signing up for the supposed free trial. I finally got the refund after many emails. I stll would not use their site and still do not believe there really is a free trial. My advise to anyone getting caught and being billed for the "free trial" is to just keep after them. I also told them I thought everyone had a small window of time to change their mind on an;y item purchased - that seemed to get through to someone and there really is a refund on my credit card. read full review »

Filled under: Business & Finances Location: United States

206 reviews

Time Warner Cable

LMCK June 28, 2010

I changed from Time Warner Cable to satellite service. Why is Time Warner so slow in getting a refund out. I have talked with some very nice and helpful people but over 2 months later and still no refund. Plus I called to cancel service and had to return the cable box to the local (Ohio) office. Service was not cancelled until I walked the box in and handed it to the people. They were supposed to come and take the wires off the house - that hasn't happened either. read full review »

Filled under: Entertainment Location: United States

10 reviews

One Great Family

LMCK June 28, 2010

I did a google search on family geneology and one great family came up. I tried to get into the "7 day free trial" My credit card was billed for $79.95. I had cancelled the service the same day I tried to get into the web site. One Great Family has record that I called and cancelled the same day but they say I actually signed up for the year and there are no refunds. After several phone calls I am told there is no way to get the refund. I was transfered to billing dept. which is only a recorded message. I left a message and it said I... read full review »

Filled under: Business & Finances Location: United States