I will never order from them again!! i ordered what i thought was a brand new radio with CD player for my car. when i received the item, it was a refurbished radio with a cd player that didn't work. i almost returned it because i was not aware it was refurbished. then when i installed it in my car, i noticed the CD player didn't work so i began the long, arduous process of returning the thing to hi fi sound connection. i filled out their form completely and stated that i wanted to return it for a refund (because i had found a... read full review »