My two year old Whirlpool refrigerator stopped keeping the fridge and the freezer cold. We called Whirlpool who then scheduled an appointment with A&E Factory Services for 4 days later. Meanwhile we had moved everything to coolers to try and save our grocercies. When the man showed up, we assumed he would have the parts he need to fix the fridge or at least within a couple of days. He orders the part from their factory that is a two hour drive from my home yet took 5 days to be sent to us. Once we received the part we called A&E again... read full review »