I am a disabled senior who has been having trouble with missing channels from the converter box. I have been calling for over a month, put on hold for almost an hour one day, and then disconnected when it was discovered that I was calling from a cell phone that wasn't on the contract. I had difficulties getting up and down the way they wanted me to for the on line digital help line, and when my son came over and helped me to take the box into the COX CABLE service office in Oceanside after another useless phone attempt, I was told... read full review »