called the medical center in SF to get some information about a heart transplant- This is our conversation. Me: Hi, I need to talk to somebody about information on heart transplants Operator: Ma'am, you will need to call back Monday Me: Can I ask why? Operator: BECAUSE EVERYTHING IS CLOSED! (literally screaming) Me: Well, can you give me some information? It's a real easy question. Operator: NO! I'M AN OPERATOR! NOT A PHYSICIAN! Me: It's just about paperwork, please, I'm in a real bad situation! Operator: I DON'T CARE! I'M NOT A DOCTOR! *click* How rude... read full review »