my name is Christoper Collins. I called in about an unauthorized charge to my account and unfortunately the first person i spoke with told me that their was nothing i could do in order to get a refund so i asked to speak with his manager he told me no on several occasions after asking him about six times he put me on hold and when he came back he offered me twenty-five percent of my money back I told him that wasn't good enough he then transferred me to a young lady(sorry didn't catch her name)when i spoke with this young lady she... read full review »